Responsible Gaming
Gaming Should Be Entertainment
At Film Source Australia, we believe that online pokies and gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gaming outcomes are based on chance, and the house always has a mathematical advantage. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to access and use gaming services in Australia. We are committed to preventing underage gambling. If you are under 18, please do not proceed.
Parents and guardians: If you are concerned about a young person's gaming activity, please contact support services listed below.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your gaming habits?
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, food, utilities)
- Hiding gambling activity or lying about the amount spent
- Increasing stakes or frequency to feel the same excitement
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Failed attempts to cut back or stop gambling
- Neglecting family, work, study, or personal relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Using gaming to escape problems or difficult emotions
- Experiencing financial difficulties due to gambling
If you recognize these signs, help is available. Please reach out to a support service immediately.
Self-Help Tools & Limit-Setting
Most licensed gaming operators in Australia offer responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a period of time
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Time Limits: Set automatic session time limits to encourage breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts
- Cooling-Off Periods: Request a mandatory break before reactivating your account
Use these tools proactively to maintain healthy gaming habits.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, these organizations provide free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling, self-assessment tools, and resources for Australians - Lifeline Australia
Phone: 13 11 14 (24/7)
Crisis support and counselling for Australians in distress
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
If You Need Help, Please Reach Out
Problem gambling is a serious issue, but help and support are available. There is no shame in asking for assistance. If you or a loved one is struggling with gambling:
- Contact Gambling Help Online at www.gamblinghelponline.org.au
- Call Lifeline Australia on 13 11 14 for immediate support
- Use self-exclusion tools on your gaming account
- Talk to a trusted friend, family member, or healthcare professional
Recovery is possible. Help is just a call or click away.